Terms of service

Welcome to Personify. By accessing or using our website and services, you agree to the following terms:

1. General

All products on this website are intended for personal use. By placing an order, you confirm that the information you provide is accurate and complete.

2. Orders and Personalisation

  • Personalised products are made based on the details you provide.

  • Please check spelling and details carefully, as we are not responsible for errors made by the customer.

  • Orders may be subject to verification and approval before processing.

3. Pricing and Payment

  • All prices are displayed in the chosen currency and include applicable taxes where applicable.

  • Payment is processed securely via Shopify Payments, PayPal, or other available methods.

4. Shipping

  • Shipping times are estimates and may vary depending on location.

  • Personify is not responsible for delays caused by carriers.

5. Returns and Refunds

  • As all personalised items are made to order, returns or refunds are not accepted unless the item is faulty or damaged.

  • For faulty or damaged items, please contact us within 7 days of delivery with photos.

6. Limitation of Liability

Personify is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Intellectual Property

All content on this website, including images, text, and designs, are owned by Personify and may not be copied or used without permission.

8. Governing Law

These terms are governed by the laws of your country. By using our services, you agree to the jurisdiction of these laws.